ALL-IN-ONE RETAIL EPOS SYSTEM
Easy to use and feature rich Swoopos Retail EPOS System offers a comprehensive set of features to help you perform day-to-day operations smoothly and efficiently. Effortless checkout process, intelligent Z-Read system, real-time revenue reporting, staff management, mobile orders and more – all available at your fingertips. Staff can be trained in minutes and start selling with Swoopos in no time! No internet? No Problem! Swoopos doesn’t stop selling when internet goes down. Once you’re back online – all data can be backed up to the cloud.
EASY NAVIGATION
Simple and easy-to-use screen layout with integrated search makes navigating around and finding products easier and faster, even on a big list. Add products to the basket with at a touch of a button, apply discounts and complete the checkout process hassle-free.New products in store? Start selling right away by adding new products directly on to the till.
HASSLE-FREE SALES
Swoopos POS system supports cash, card, contactless, wristband and loyalty wallet-based payments. You won’t have to worry about missing out on sales anymore just because you can’t accept certain payment methods, because with Swoopos - You Can!
LOYALTY
Sign up new or returning customers to your loyalty program during the checkout process on the till and reward them for being loyal to your business. Everybody loves a good deal! System will automatically calculate customer’s loyalty points each time customer makes a purchase. With Swoopos loyalty programs you have complete control of your loyalty deals.The best part? Our customer-facing till screen allows customers to register themselves!
SECURITY & ACCESS CONTROL
With Swoopos access control & security settings you can choose the level of access you give to each staff member. Create individual staff accounts, each with their own unique 4- digit passcode. Track sales performance and control what each staff member can and can’t see. Additional manager passcodes can be added to approve certain actions including refunds and discounts for staff members who do not have permission to perform these actions
DATA AT YOUR FINGERTIPS
With Swoopos intelligent analytics & reporting you can view real-time revenue reports on the till anytime. Simple and detailed graphic charts make it easy to keep track of all day-to-day sales data including top selling products, staff performance, most used payment methods, mobile ordering, collection and home delivery statistics
YOUR PERSONAL ASSISTANT MANAGER
With Swoopos you have the freedom to manage everything in one place - no matter where you are logged in around the world, the dashboard will provide a real-time view of your business anytime. Track sales performance, stock and inventory control, staff productivity, connect with your customers and much more! 5 Different types of detailed and informative reports allow you to drill down the data and identify problem areas that need attention. The data from Swoopos is so comprehensive, that it has even been described as having an assistant manager for a fraction of the cost!
REAL-TIME REPORTING & ANALYTICS
Have instant access to real-time and historical data at a touch of a button - anytime, anywhere. From live sales figures and stock levels to staff performance and customers’ habits - Swoopos offers different types of comprehensive reports to help monitor your business on a daily basis.
MANAGE THE RISKS
Identify trends or problem areas that need attention. Detailed and informative reports are easy to understand and can help you spot badly performing products, low stock, and unproductive staff members. Keep track of customer satisfaction and staff quality rating.
BOOST YOUR SALES
Connecting with your customers has never been easier! With Swoopos loyalty, SMS, email and social media marketing integration you can now reach more potential customers, establish your social proof and skyrocket your sales! Set up and customise loyalty rewards, create discounts and send offers to your customers. Reach more people online from the comfort of your back office.
STOCK & INVENTORY CONTROL
Add new products, include variations and modifiers, add images, edit details, add tax - all at the touch of a button. View live data of top selling Categories and products, get notifications when stock is running low. Track and record inventory in real time so you know what to reorder, and when. Now you can have all your suppliers’ contact details on hand by adding them to the Suppliers list and reorder in a breeze!
THE MANAGE-IT-ALL
More than one venue? Why not connect them all to Swoopos and manage everything in one place! Log in to the back office and compare all your venues at once or select individual venue to view, update product lists, manage taxes, check staff productivity, edit details and view reports . No more multiple logins and forgotten passwords.
THE POWER OF ECOMMERCE
While others offer just a website integration - we offer a complete setup of your online store on Swoope e-commerce website and mobile app to sell your products online. Fully integrated eCommerce website and mobile ordering app, directly connected to Swoopos till, gives you the opportunity to reach more customers, share exclusive deals, offer collection and delivery service and make more sales!
DON’T JUST SELL IT - SWOOPE IT!
When a customer places an order online on Swoope eCommerce website or mobile app - the order is sent directly to your till. You can control the order process from start to finish, chat with customers about their order, send notifications about order status and get feedback on individual products, service or value. Open your venue to a wider audience. Don’t just sell it - Swoope it!
CLICK & COLLECT
Offer Click & Collect service to your customers and let them skip the queue! Simply set the time of Preparation and Collection in the Back Office. Now you can cater for fast paced and time sensitive customers without any hassle. All while gathering amazing insight into their buying habits & loyalty levels.
HOME DELIVERY
Allow your customers to shop from the comfort of their own home with Swoope Home Delivery option. Provide customers your delivery Terms & Conditions, set delivery times, charges and minimum order value for paid and free delivery service. All that’s left to do now is pack and send the order!
BEACON MARKETING
Send special offers and discounts to new and existing customers in the area via the mobile ordering app using the latest beacon marketing technology. Know who is looking at which products and when. Marketing messages can be customized and personalized to make real connections with customers. Based on gender, buying habits, age and more, you can maintain customer engagement, reward loyalty, and entice new customers through the door. This is proximity marketing at its best!
LOYALTY REWARDS
Share your own special offers and deals with your customers. Create an offer in the back office and choose when it will be available. Customers will be able to see your offers on both eCommerce website and mobile ordering app. Swoope’s unique beacon marketing platform will deliver it directly to the smartphones of your targeted customers.
MOBILE PAYMENTS
The checkout process on Swoope eCommerce and mobile app is safe and secure. Customers can securely make payments and store their card details for future orders. Combining all the mobile payment options in one app, Swoope will provide you with a smartphone payment solution that works for everyone. Never miss out on a sale again!
Faster interactions
No more customers waiting around with Swoopos. Lightening fast interactions and simple to use, staff can be trained on the Swoopos system in minutes and be selling in no time.
Till/Table management
Swoopos provides a birds-eye view of your business from your till screen. See revenue, sales, staff productivity and much more with just a few touches. Effortlessly manage customers from the table, and send orders instantly to your kitchen or bar printers. Need more than one iPad tablet? Don’t worry, Swoopos works with multiple devices. Staff can be provided with multiple iPad Minis, all synced to serve customers and take payments anywhere in store.
Split the bill & tab creation
When it comes to the end of the night, bills can be split with ease. Using the tab feature, create multiple tabs on one table so customers can sit together but still have their own bill. Move ordered items onto each tab and use the payment of choice at checkout.
SMS table booking system
No need to pay extra fees to third party table booking companies, Swoopos has its own system built-in. Book in your own customers for free and simply add a mobile number to their booking and they will receive a personalized SMS confirmation containing all their reservation details.
Swoopos intelligence booking
Learn about your customers the Swoopos way. When a customer books again, the system will show you the data on their previous visits, including their average spend, total spend, and products purchased. Staff can provide the personal touch and have customers coming back for more, all with a little help from Swoopos.
Access control
Create individual staff accounts, each with their own unique 4-digit pin, and track their sales performance and control what they can and can’t see. Additional manager passcodes can be added to perform certain actions including refunds, deleting items, opening the cash drawer and discounting items.
Works offline
No internet? No problem! Even when the internet goes down, Swoopos keeps selling. Advanced technology means your till will still run in offline mode, and when the internet returns, sales can be backed up to the cloud.
Comprehensive reporting
Swoopos can provide a comprehensive snapshot of your business performance at any time. Use the main dashboard to monitor key metrics such as revenue, profit margin, wastage costs, overall sales numbers, customer insights, product performance, stock control, staff efficiency and much, much more. No matter where you are logged in around the world, the dashboard will provide a live bird’s eye view of your business. It’s the best Assistant Manager you’ve ever had.
Drill down your data
Filter down and identify trends or problem areas that need attention. Our easy to understand reports can help you spot badly performing products, low stock, and unproductive staff members.
Extensive product management
Seamlessly create new products, include variations and modifiers, add images, edit display names, and change colours, all with the swipe of your finger. Swoopos even lets you track and record inventory in real time so you know what to reorder, and when.
Franchises & multi sites
Manage all your sites centrally from one single portal and consolidate performance data from multiple locations with ease. Swoopos will provide a comprehensive overview of all your businesses, and compare store specific product sales, staff performance, customer databases and more.
Ingredient inventory (launching 2020)
Coming soon, Swoopos 2.0 will include ingredient and recipe level controls to make ordering stock simple. By uploading the ingredients that go into every product into the system, including disposable items, you will have the highest level of stock control available. Swoopos will automatically update your inventory count with each sale, and send automatic stock alerts when levels start running low. Never run out of what you need again.
Give your customers what they want with the new order ahead technology taking the hospitality and retail sectors by storm.
Our fully integrated mobile ordering app SWOOPE allows customers to order ahead using their mobile devices and skip the queues – perfect for that lunchtime rush or busy Friday nights.
Enhance the instore experience
Mobile ordering opens up your business to a new breed of fast-moving, time sensitive customer. Using order ahead technology, you can serve more customers in the same amount of time, with no extra staff. Say goodbye to long queues and hello to a new enhanced instore experience.
Click & collect
Lunchtimes can get busy and customers don’t have time to waste. Now you can control the flow of service with click and collect. Customers can place their orders via their smartphones and will receive a direct message notifying them when their order is ready for collection. Then they can visit the designated collection point, collect their order, and be on their way in minutes.
Table ordering
Operating a table service? Using the mobile ordering app, customers can place their orders from their seat. The order will go straight through to the kitchen or bar area, and staff can serve it straight to the customer’s table. Alternatively, customers can receive a notification message and pick up the order from the designated collection point.
Beacon technology
Swoope uses the latest in beacon technology to send special offers and discounts to new and existing customers in the area via the mobile ordering app. Based on gender, buying habits, age and more, you can maintain customer engagement, reward loyalty, and entice new customers through the door. This is proximity marketing at its best.
Mobile payments
Already a £750 billion industry, mobile payments are set to grow 49% annually until 2021. Customers will increasingly expect to be able to pay via their smartphones, which is why the Swoopos will allow you to offer that.
Combining all the mobile payment option in one app, Swoope will provide you with a smartphone payment solution that works for everyone. Never miss out on a sale again!
SMS table booking system
A little loyalty goes a long way with Swoope. The inbuilt national rewards programme enables customers to collect loyalty points that can be exchanged for high street vouchers for stores such as Amazon, iTunes, Argos, New Look, TK Maxx and more.
Want to offer your own special offers and deals? Simply create an offer in the backend of the system, choose when it will be available and push out through the app. Swoope’s unique beacon marketing platform will deliver it directly to the smartphones of your targeted customers.
Repeat customers & increased spending
Once customers start ordering through the mobile ordering app you will see a natural rise in the value and frequency of the orders. Most successful mobile ordering campaigns can increase spend by up to 14% - that’s a massive difference to anyone’s bottom line.